Terms and Conditions

Delivery

Please allow up to 5 working days for your item to be dispatched.

Our standard shipping option is sent via Royal Mail 2nd Class for UK

Your order/contract

Your order for goods is accepted and a contract is formed between Meet N Match (Spring into Action) and you when we despatch your order and not before. A contract is not formed at the point in time that payment has been taken from you, nor when you receive an email acknowledging receipt of your order. Until we have despatched your order it may cancelled by us, or may be cancelled by you.

Cancelling your order

If you need to cancel your order, please contact info@meet-n-match.co.uk to . Please note if this has already been dispatched we cannot cancel your order.

Returns

We accept returns up to 14 days after your order has been dispatched. The refund amount will be minus the cost of the original postage.  Please note we cannot offer free returns and you must return at your own cost. We will not accept returns of face masks or any worn clothing

Please include all the following information with you item otherwise we can not process the return.

Name
Date of order
Reason for Return
When we receive your return we will refund you

Please return items to:
Meet N Match, ℅ Spring into Action, Oswaldtwistle Mills Business Centre, Clifton Mill, Pickup Street, Accrington, BB5 0EY

Incorrect orders

If you have received the wrong items in your delivery, please get in touch and we’ll get you sorted with the correct Item. You can contact info@meet-n-match.co.uk

Faulty items

If you have received a faulty item, just get in touch. Faulty items are accepted up to 28 days after the delivery date.